Choose the Approach to Criticism That Answers the Question, "What Did the Writer Say?"
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- Competency
Competency Interview
25 Questions and Answers by
Rachelle Enns is an interview motorcoach and chore search skillful. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Updated on May fourth, 2019. Learn more than here.
Question 1 of 25
Tell me almost a time when you lot took a artistic approach to solving a problem.
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How to Answer
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Answer Example
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Admin Example
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Director Example
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Marketing Example
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Retail Case
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Sales Case
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Teacher Example
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Community Answers
The interviewer wants to come across that you are capable of creative solutions to everyday problems. Think of a time when you lot had a fantastic proposition in the workplace. Employers love to hire candidates who are innovative, and able to implement their ideas. Focus more than on your creative arroyo, rather than the trouble itself.
"Our company canceled this year'south annual vacation party due to upkeep cuts. Everyone was disappointed because it'southward a fun way to become to know your teammates on a different level. I decided to take my squad out, on my dime, because it is a pregnant way to build engagement and excitement. They appreciated the gesture, and I was happy with how well they performed in the weeks to come."
"Last calendar week we were all systems downwards. A consummate technical crash! In our office, we have all drinking glass walls, so I made the recommendation that using dry out erase markers, we plough our walls into a giant project management lath. It worked well, and we ended up keeping the notes on the walls for an extra few days."
"I like thinking outside the box. I was once tasked with better tracking our inventory to make sure small parts, like nuts and bolts, were ordered on time and not besides early causing a surplus. I spent fourth dimension counting how many screws were in a full bin vs. avg how many we used per twenty-four hour period. I then took a piece of ruby electrical tape and fabricated a line on the bin that would give the states a rough judge of a week's worth of screws left, enough time to order and receive some more. A uncomplicated and costless solution."
"Black Fri, two years ago, my visitor at the time launched its new website. I noticed it was going rather haywire when people were trying to place orders, so rather than basking in the glory of a turkey leftover breakfast, I was on the phone with our backup provider in Republic of india getting the ordering issues sorted out. Since our website builder is in the The states, they were off that solar day, just knowing that it was just some other Fri evening in Republic of india, I was able to go the trouble resolved and get our orders pushed through."
"Creativity is the best fashion to solve problems. Two assembly were having trouble understanding the piece of work that the other one did, and this was impacting the overall grouping. I pitched that the two individuals switch roles for two weeks to better understand their impact on the organization's success. They both came out of the experience having felt a new appreciation for another's job, and now they are cross-trained besides!"
"Our sales organisation was struggling with the buyers and salespeople. We were supposed to be working collaboratively, but it became a finger pointing battle when a deal would fall apart. I suggested that, instead of having the buyers and salespeople report to dissimilar bosses and essentially working confronting one another, we switch it up to force collaboration. Nosotros reorganized the sales teams, so in that location were pods where a salesperson worked with two buyers, and they were a team. They became experts on the same customers, and their financial targets were tied. Very quickly the attitude shifted in the part, and people were teaching each other and learning from 1 another rather than pointing and placing blame."
"I accept a student mainstreamed for only Spanish and no other specials. He doesn't have an aide for information technology, either, and while he's very adept at linguistic communication, following all classroom instructions isn't easy for him without one on one instruction. So rather than let him flounder, I made him my assistant. I was able to give him one on one pedagogy, he got to be a special helper by passing out papers or organizing students, felt like a million bucks, and was super engaged in the lesson every single day."
Bearding Answer
"I recently saw a client who spoke no English. I was not able to communicate with her, so I thought about how I tin solve this trouble and decided to use Google Translate. I translated my question into Portuguese and then asked the client to read it. This is how we communicated with each other throughout the appointment."
Rachelle's Response
Healthy, deciding to figure out a solution rather than focus on the problem. A nice instance of creative trouble-solving! How did the engagement get in the end? Whatever particular event to share?
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Cheers, your vote helps united states of america display the best answers.
Anonymous Answer
"The direction squad implemented strict monitoring of our task assignments against the actual chargeable hours. There were times where I institute information technology challenging to align my actual charges to my job assignments due to the irresolute schedules of my inspect clients. Downtimes meant no chargeable hours, and that affects team profitability. When we had our final squad coming together, I suggested keeping a list of people who updates the fourth dimension charges accurately and every month end to give abroad prizes to those who stick with mid-Friday completion of timesheets. Information technology resulted in almost 100% completion of timesheets since then."
Rachelle'south Response
What an excellent example of creative problem-solving. Very well done and a great outcome.
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Thank you, your vote helps us display the best answers.
How to Answer: Tell me about a time when you took a creative approach to solving a problem.
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i.
Tell me about a time when you lot took a creative approach to solving a trouble.
How to Respond
The interviewer wants to see that you are capable of creative solutions to everyday problems. Think of a time when you had a fantastic proffer in the workplace. Employers love to hire candidates who are innovative, and able to implement their ideas. Focus more than on your creative arroyo, rather than the trouble itself.
Rachelle's Respond
"Our visitor canceled this year's annual vacation party due to budget cuts. Everyone was disappointed because it's a fun mode to become to know your teammates on a different level. I decided to accept my team out, on my dime, considering it is a significant way to build engagement and excitement. They appreciated the gesture, and I was happy with how well they performed in the weeks to come."
Rachelle'due south Answer for an Admin Interview
"Last week we were all systems down. A consummate technical crash! In our office, nosotros have all drinking glass walls, so I made the recommendation that using dry erase markers, we plow our walls into a behemothic project management lath. It worked well, and we ended up keeping the notes on the walls for an extra few days."
Rachelle's Answer for a Director Interview
"I like thinking exterior the box. I was once tasked with better tracking our inventory to make sure pocket-size parts, like nuts and bolts, were ordered on fourth dimension and not too early on causing a surplus. I spent fourth dimension counting how many screws were in a full bin vs. avg how many we used per day. I then took a piece of ruby-red electric tape and fabricated a line on the bin that would give united states of america a rough estimate of a week's worth of screws left, enough time to order and receive some more. A simple and gratis solution."
Rachelle's Respond for a Marketing Interview
"Blackness Friday, two years ago, my company at the time launched its new website. I noticed information technology was going rather haywire when people were trying to place orders, then rather than basking in the glory of a turkey leftover breakfast, I was on the phone with our backup provider in India getting the ordering issues sorted out. Since our website builder is in the US, they were off that day, but knowing that it was just some other Friday evening in India, I was able to get the problem resolved and become our orders pushed through."
Rachelle's Answer for a Retail Interview
"Creativity is the all-time mode to solve problems. Two assembly were having problem understanding the work that the other one did, and this was impacting the overall grouping. I pitched that the two individuals switch roles for two weeks to better empathise their impact on the system's success. They both came out of the experience having felt a new appreciation for another's job, and at present they are cantankerous-trained too!"
Rachelle's Reply for a Sales Interview
"Our sales organisation was struggling with the buyers and salespeople. Nosotros were supposed to exist working collaboratively, but it became a finger pointing battle when a deal would fall apart. I suggested that, instead of having the buyers and salespeople study to unlike bosses and essentially working against one another, nosotros switch it up to force collaboration. We reorganized the sales teams, so there were pods where a salesperson worked with ii buyers, and they were a team. They became experts on the aforementioned customers, and their fiscal targets were tied. Very speedily the attitude shifted in the role, and people were didactics each other and learning from ane another rather than pointing and placing blame."
Rachelle's Answer for a Teacher Interview
"I take a pupil mainstreamed for simply Spanish and no other specials. He doesn't accept an adjutant for it, either, and while he's very good at language, post-obit all classroom instructions isn't easy for him without one on one education. So rather than let him flounder, I made him my assistant. I was able to give him one on one instruction, he got to be a special helper by passing out papers or organizing students, felt similar a million bucks, and was super engaged in the lesson every unmarried day."
3 Community Answers
Anonymous interview answers with our interview experts feedback
Anonymous Answer
"I recently saw a customer who spoke no English. I was non able to communicate with her, so I thought nigh how I tin solve this trouble and decided to employ Google Translate. I translated my question into Portuguese and and then asked the customer to read it. This is how we communicated with each other throughout the appointment."
Rachelle's Response
Healthy, deciding to figure out a solution rather than focus on the trouble. A nice case of creative problem-solving! How did the appointment go in the end? Any detail result to share?
Was this response helpful? or
Thanks, your vote helps united states display the best answers!
Anonymous Answer
"The direction team implemented strict monitoring of our job assignments confronting the actual chargeable hours. At that place were times where I found information technology challenging to align my bodily charges to my job assignments due to the changing schedules of my audit clients. Downtimes meant no chargeable hours, and that affects team profitability. When nosotros had our last squad meeting, I suggested keeping a list of people who updates the time charges accurately and every month terminate to give away prizes to those who stick with mid-Friday completion of timesheets. It resulted in almost 100% completion of timesheets since and then."
Rachelle'south Response
What an fantabulous example of artistic problem-solving. Very well washed and a groovy outcome.
Was this response helpful? or
Thank you, your vote helps u.s. brandish the best answers!
Bearding Answer
"• When creating our products for the _____ store, our old printer had a scanner that did non provide pure white backgrounds. This was very noticeable in press. Instead of giving up, I went straight to photoshop, looked at diverse tutorials, and learned how to change the background color without affecting the quality of the image."
Cindy's Response
Swell. You lot identified the issue and figured out a solution independently. That'due south an ability that is highly valued.
Was this response helpful? or
Thank you, your vote helps us display the best answers!
Rachelle Enns wrote: "Our company canceled this year's almanac holiday party due to upkeep cuts. Everyone was disappointed because it'south a fun way to become to know your teammates on a unlike level. I decided to take my team out, on my dime, because it is a significant style to build engagement and excitement. They appreciated the gesture, and I was happy with how well they performed in the weeks to come." Rachelle Enns wrote: "Last week nosotros were all systems down. A complete technical crash! In our part, we have all glass walls, and then I made the recommendation that using dry out erase markers, we turn our walls into a giant projection direction lath. It worked well, and we ended up keeping the notes on the walls for an extra few days." Rachelle Enns wrote: "I like thinking outside the box. I was once tasked with better tracking our inventory to make sure small-scale parts, like nuts and bolts, were ordered on time and not too early on causing a surplus. I spent time counting how many screws were in a full bin vs. avg how many we used per day. I then took a slice of cherry electrical tape and made a line on the bin that would give united states a rough gauge of a calendar week's worth of screws left, enough time to social club and receive some more. A simple and gratis solution." Rachelle Enns wrote: "Black Friday, two years ago, my visitor at the time launched its new website. I noticed information technology was going rather haywire when people were trying to identify orders, so rather than basking in the glory of a turkey leftover breakfast, I was on the telephone with our backup provider in India getting the ordering issues sorted out. Since our website builder is in the US, they were off that day, merely knowing that it was merely another Fri evening in India, I was able to go the problem resolved and get our orders pushed through." Rachelle Enns wrote: "Creativity is the all-time manner to solve problems. 2 associates were having trouble understanding the work that the other i did, and this was impacting the overall group. I pitched that the ii individuals switch roles for two weeks to better sympathise their impact on the arrangement's success. They both came out of the experience having felt a new appreciation for another's job, and now they are cross-trained as well!" Rachelle Enns wrote: "Our sales organization was struggling with the buyers and salespeople. We were supposed to be working collaboratively, but it became a finger pointing boxing when a deal would fall apart. I suggested that, instead of having the buyers and salespeople report to different bosses and essentially working against one another, we switch it up to forcefulness collaboration. Nosotros reorganized the sales teams, so there were pods where a salesperson worked with two buyers, and they were a team. They became experts on the same customers, and their financial targets were tied. Very quickly the mental attitude shifted in the part, and people were teaching each other and learning from 1 another rather than pointing and placing arraign." Rachelle Enns wrote: "I take a pupil mainstreamed for only Spanish and no other specials. He doesn't take an adjutant for it, either, and while he's very good at language, following all classroom instructions isn't piece of cake for him without one on ane didactics. And so rather than let him flounder, I fabricated him my assistant. I was able to give him i on one teaching, he got to be a special helper by passing out papers or organizing students, felt similar a meg bucks, and was super engaged in the lesson every single mean solar day."
Source: https://www.mockquestions.com/interview/Competency/Tell+me+about+a+time+when+you+took+a+creative+approach+to+solving+a+problem..html
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